At Spring Massage & Wellness, we respect your privacy and are committed to protecting your information. We take reasonable steps to keep your details secure. Please note that we are not HIPAA-compliant, and our communication channels (including email and text) are not intended for sharing sensitive medical or personal health information. If you have private health concerns, please contact us directly by phone or in person.
1. Introduction
This Privacy Policy explains how Spring Massage & Wellness (“we”, “us”, “our”) collects, uses, and safeguards information when you visit our website or communicate with us. By using our website and services, you acknowledge that you have read and understand this policy.
2. Information We Collect
We may collect information you voluntarily provide, such as:
- Name, phone number, and email address
- Appointment preferences and scheduling details
- Messages you send us by text, phone, or email
When you book online or buy gift certificates through third-party providers (such as MassageBook or GlossGenius), those platforms process your booking and payment information under their own privacy policies.
Our website may automatically collect basic technical data such as browser type, device information, and pages visited through standard server or hosting logs (including our website host).
3. How We Use Information
We use information to:
- Schedule and confirm appointments
- Respond to inquiries and provide customer service
- Share updates about services, promotions, or hours when appropriate
- Improve our website and visitor experience
4. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, booking or payment platforms), only as needed to provide those services. We may also disclose information if required by law.
5. Cookies, Embeds, and Third-Party Tools
Our site may use cookies or similar technologies for basic functionality and performance. You can control cookies through your browser settings.
We embed a Google Maps map on our contact section so visitors can find our studio. Google may set cookies or collect technical information when that map loads; that activity is governed by Google's Privacy Policy.
Online booking and gift-certificate checkout may load inside third-party widgets (such as MassageBook). Social links (Instagram, Facebook) send you to those sites, which have their own privacy practices. We do not currently run a separate advertising or analytics pixel on this website.
6. Data Security
We take reasonable administrative and technical measures to protect information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Your Choices
You may request updates to or deletion of contact information we hold by reaching out using the details below. You can also opt out of promotional texts or emails by following the instructions in those messages or by contacting us directly.
8. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Purchases and bookings are intended for adults 18 years of age or older.
9. External Links
Our website may link to third-party sites. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will be revised when changes are posted. Continued use of the site after updates constitutes acceptance of the revised policy.
11. Contact Us
Questions about this Privacy Policy? Contact Spring Massage & Wellness:
- Address: 4159 S Scenic Ave, Springfield, MO 65807
- Phone: (417) 699-0979
- Email: 417MobileMassage@gmail.com